Digital Onboarding: Efficiently Digitize Your HR Processes

14 of June, 2022

From having access to a larger pool of potential customers to acquiring a more effective way of engaging customers. If there is one thing the events surrounding 2020 have taught us, it is that there is so much to gain from the online world. Not making the most of it would be nothing but a bad business move. Keep reading and find out why digital onboarding is a good move.

What is Digital Onboarding?

While the term digital onboarding is often used interchangeably with digital client onboarding, it is important to note that there is a difference.

To put it simply, remote onboarding is the process of bringing in “new blood” into a business through remote means. This “new blood” could be anything from new users to subscribers to customers, and of course, new employees. In other words, remote onboarding is the process of remotely acquiring clients, employees, and other individuals vital to a business’s survival and growth.

Digital client onboarding on the other hand is more limited to the onboarding of clients and customers. 

The Big Advantage

With the event of the pandemic and the subsequent lockdown, businesses were forced to go online if they were going to stay relevant. Consequently, it quickly became obvious that there were many benefits to businesses going online. One of these, for instance, was being able to access to a larger market.

With almost everyone going online, businesses now have access to a much larger audience than ever before. No longer they were limited to servicing customers at a certain geographic location. Now, it was possible to carry out business as usual from a remote location. To clarify, they could still have their products reach the intended audience wherever they might be in the world.

What This Means for HR

This extended pool doesn’t only provide a larger market to search for potential customers. It also provides a larger pool from which organizations can access to new talent from all over the world.

Digital onboarding is one business strategy your company absolutely needs to employ.

Challenges Facing Digital Onboarding

Despite the advantages and what it means for HR, there are a number of challenges facing digital employee onboarding. 

For instance, the incorporation of remote employees into a team. Since the entire team isn’t together in a physical location, it often takes more effort to hold the team together. 

There is also the issue of handling diversity. Remote work brings together employees from all over the world. Consequently, employees are bound to come from various backgrounds and have various cultures. Managing this level of diversity can often be a challenge. 

Solving the Digital Onboarding Problem

To get the best out of the digital employee onboarding process, it is essential to solve these challenges. An onboarding software like Sesame HR is a great way to get this done.